Medical Expense✓ Verified · outline & fact-checked · Sep 2026Difficulty 2/5
Under CMS marketing rules, when a Third-Party Marketing Organization (TPMO) contacts a Medicare beneficiary by telephone, the call:
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Answer & full 3-part explanation (select an option above, or peek)
Why B is correct
Under CMS marketing regulations, Third-Party Marketing Organizations (TPMOs) that contact Medicare beneficiaries by phone must record the calls and must obtain the beneficiary's permission to contact before initiating unsolicited calls. The recording requirement protects consumers by creating a record of what was discussed and promised. Unsolicited calls without prior permission violate CMS marketing rules. These safeguards protect Medicare beneficiaries from abusive telemarketing.
Why the other options are wrong
- A) Unsolicited calls without the beneficiary's permission violate CMS marketing rules.
- C) CMS requires TPMO telephone contacts to be recorded; recording is mandatory, not prohibited.
- D) An in-person contract is not a prerequisite for a telephone contact; permission and call recording are the governing requirements.
Memory hook
TPMO calls: get permission first, record everything. Silence or static is not an option.